Frequently asked questions
Answers to the questions customers ask us most. Can’t find what you need? Call or WhatsApp +670 7700 6677 or contact us.
Our office and workshop are at Rua Avenida 20 de Maio, Audian, Dili, Timor-Leste (formerly Rua Jacinto Cândido). We are open Monday to Friday 8:00–19:00 and Saturday 8:00–12:00. Closed on Sundays.
Use the quote form, or call or WhatsApp +670 7700 6677. Tell us what you need, the size, quantity, material and your deadline, and our sales team will send you a quotation.
We accept cash and bank transfer. Government institutions can be invoiced.
All orders are confirmed by quotation, so the price and production time are agreed before we start.
Yes. Design support is available. Send us your logo and idea and we will prepare a layout with the quotation.
PDF and AI files work best, as well as high-resolution PNG or JPG images. If you are not sure, send what you have and our team will check it.
It depends on the product, quantity and material. The production time is confirmed in your quotation. Same-day express is available for small DTF orders on request.
Yes. Our own installation team works in Dili. Installation in other municipalities is available on request.
Paper and digital printing (books, brochures, posters), large format and UV printing, signage and 3D letters, laser and CNC cutting, packaging, merchandise and DTF printing, custom trophies and car branding — all produced in-house in Dili.
Planet Printing (Planet Unipessoal, Lda) has been serving customers in Timor-Leste since 2012.